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ASOS
Account Manager (Marketplace)
Goals
Manage relations with shop owners and ensure processes for e-commerce storefronts is smooth and all items are on-brand. Coordinate with social team to promote on Instagram including monthly web promotion features
Strategies
Results
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Drove digital and enterprise collaboration across functional teams and shop owners, focusing on continuous process
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improvement for clients storefront management and backend procedures
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Managed relationships with clients and translated marketing and social media needs into results-driven strategies
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Spearheaded client meetings to determine best relationship fit, project needs and requirements, and identify correct
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course of action to enhance client success and company profit
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Outlined omnichannel channel goals across brands and digital platforms, including store systems, web, mobile and
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social marketing systems that resonated with the 18-24 year old demographic
