ASOS

Account Manager (Marketplace)

Goals

Manage relations with shop owners and ensure processes for e-commerce storefronts is smooth and all items are on-brand. Coordinate with social team to promote on Instagram including monthly web promotion features

Strategies

Results

  • Drove digital and enterprise collaboration across functional teams and shop owners, focusing on continuous process

  • improvement for clients storefront management and backend procedures

  • Managed relationships with clients and translated marketing and social media needs into results-driven strategies

  • Spearheaded client meetings to determine best relationship fit, project needs and requirements, and identify correct

  • course of action to enhance client success and company profit

  • Outlined omnichannel channel goals across brands and digital platforms, including store systems, web, mobile and

  • social marketing systems that resonated with the 18-24 year old demographic